These terms explain the rules for using the Kitchen Transformations Cabinet Refacing website and what you can expect when you request or receive our cabinet refacing services. Please read them carefully.
Acceptance of Terms
By visiting ktcabinetrefacing.com, requesting a quote, or using the services of Kitchen Transformations Cabinet Refacing (“Kitchen Transformations,” “we,” “us,” or “our”), you agree to these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our Website or services. These terms apply to all visitors and customers in Cincinnati, OH and the surrounding areas.
Our Services
Kitchen Transformations provides kitchen cabinet refacing and related services for residential customers, which may include:
- Cabinet refacing
- Cabinet door replacement
- Drawer front upgrades
- New finishes and veneers
- Hardware updates
The exact scope of any project will be described in the quote or written agreement we provide to you. We reserve the right to refuse service or decline a project at our discretion.
Estimates & Pricing
We offer free quotes for cabinet refacing projects. Any estimate we provide is based on the information available at the time and on a review of your kitchen and cabinets.
Final pricing may change if the project scope changes, if conditions are discovered that were not visible during the initial assessment, or if you request additional work. We will communicate any material change in cost before proceeding. A quote is not a binding agreement until both parties confirm the scope, price, and timeline in writing.
Scheduling & Service
We will work with you to schedule your project at a mutually convenient time. Project timelines are estimates and may be affected by material availability, weather, the condition of existing cabinetry, and other factors outside our control.
We will make reasonable efforts to keep you informed of any delays. Scheduling a project does not guarantee a specific completion date unless stated in your written agreement.
Payment Terms
Payment terms, including any deposit, will be set out in your quote or agreement. Unless agreed otherwise:
- A deposit may be required to schedule your project and order materials
- The remaining balance is due upon completion of the work
- Accepted payment methods will be confirmed before the project begins
Late or unpaid balances may be subject to collection efforts as permitted by law. Materials ordered specifically for your project may be non-refundable once purchased.
Changes & Cancellations
If you wish to change or cancel a scheduled project, please contact us as soon as possible. Changes to the scope of work may affect the price and timeline.
If you cancel after materials have been ordered or work has begun, you may be responsible for the cost of materials already purchased and labor already performed. Any cancellation terms specific to your project will be described in your written agreement.
Workmanship & Satisfaction
We take pride in clean finishes, durable materials, and careful installation. Any workmanship warranty or guarantee that applies to your project will be described in your written agreement.
Manufacturer warranties on doors, hardware, finishes, and other materials are provided by the manufacturer and are subject to their terms. We will share applicable manufacturer warranty information when relevant to your project.
Except as expressly stated in your written agreement, and to the fullest extent permitted by law, our services are provided without other warranties, whether express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
Customer Responsibilities
To help your project go smoothly, you agree to:
- Provide accurate information about your kitchen, cabinets, and project needs
- Give our team safe and reasonable access to the work area on scheduled dates
- Clear countertops, cabinets, and the surrounding area as requested before work begins
- Inform us of any known hazards, special conditions, or relevant property issues
- Obtain any approvals required by a homeowners association or landlord, if applicable
Website Use
You agree to use our Website only for lawful purposes. You may not:
- Use the Website in any way that violates applicable law or these terms
- Attempt to gain unauthorized access to the Website or its systems
- Interfere with the proper working of the Website or introduce harmful code
- Copy, scrape, or reuse Website content without our written permission
Intellectual Property
All content on this Website, including text, images, graphics, logos, and the Kitchen Transformations name, is owned by or licensed to us and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent.
Third-Party Links
Our Website may contain links to third-party websites or services that we do not own or control. We provide these links for convenience only and are not responsible for the content, products, or practices of any third-party site. Visiting linked sites is at your own risk.
Disclaimers
Our Website and its content are provided on an “as is” and “as available” basis. While we work to keep information accurate and current, we do not warrant that the Website will be error free, uninterrupted, or free of harmful components.
Information on the Website is for general guidance only and does not replace a written quote or agreement for your specific project.
Limitation of Liability
To the fullest extent permitted by law, Kitchen Transformations and its owners, employees, and contractors will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or our services.
Where liability cannot be excluded, our total liability for any claim related to a project will not exceed the amount you paid us for that project.
Indemnification
You agree to indemnify and hold harmless Kitchen Transformations and its owners, employees, and contractors from any claims, damages, or expenses, including reasonable legal fees, arising from your misuse of the Website, your violation of these terms, or your violation of any law or the rights of a third party.
Governing Law
These Terms and Conditions are governed by the laws of the State of Ohio, without regard to its conflict of law rules. Any dispute relating to these terms or our services will be handled in the state or federal courts located in Ohio, and you agree to the jurisdiction of those courts.
Changes to These Terms
We may update these Terms and Conditions from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Website or our services after changes are posted means you accept the updated terms.
SMS Text Messaging Program
By providing your mobile phone number to Kitchen Transformations, for example through our contact or quote form, by phone, or by texting us, and opting in to receive text messages, you agree to receive SMS text messages from Kitchen Transformations at the number you provide. Consent to receive marketing text messages is not a condition of purchasing any service.
The types of messages you may receive include:
- Appointment and scheduling: consultation confirmations, installation dates, reminders, and changes
- Quote and estimate follow-ups: responses and follow-ups about a quote you requested
- Project updates: status updates and notifications about your cabinet refacing project
- Customer support: replies and follow-ups related to questions or requests you submit
- Promotional messages: occasional offers, seasonal promotions, and announcements, where you have opted in to receive them
Message frequency varies based on your project activity and how you interact with us.
We never sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing purposes.
SMS Opt-Out & Help Instructions
You may opt out of SMS messages from Kitchen Transformations at any time. To stop receiving messages, reply STOP to any text message you receive from us. After you reply STOP, we will send a one-time confirmation message, and no further SMS messages will be sent unless you opt in again.
For help, reply HELP to any text message you receive from us, or contact us using the details in the Contact Us section below. To start receiving messages again after opting out, text us again or let us know you would like to receive text messages.
Message & Data Rates
Message and data rates may apply to any SMS messages sent by or received from Kitchen Transformations. These rates are set by your mobile carrier and depend on your individual wireless plan. Please contact your carrier for details about any fees that may apply. Kitchen Transformations is not responsible for charges billed by your wireless carrier in connection with text messaging.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. SMS delivery depends on the availability and reliability of your mobile carrier’s network and your device. Kitchen Transformations does not guarantee that any text message will be delivered on time or at all, and is not responsible for failures caused by carrier network conditions, device issues, or other factors outside our control.
Our handling of the information you share with us, including your mobile number, is described in our Privacy Policy.
Contact Us
If you have questions about these Terms and Conditions, please reach out: